Customer Cloud Admin Course Pathway

Summary

This learning path is designed for Code42 Customer Cloud Administrators who are responsible for their entire Code42 enterprise deployment in the cloud. Only those admins with Customer Cloud Administrator permission should attend this course.

This Learning Path encompasses all disciplines within a Code42 environment. The following topics relating to a Code42 deployment are discussed: advanced organizational structure and configuration, Legal Hold, application deployment policies, user identity management, organization management, and security tools. These instructor-led sessions are part of the Education Pass program.

Description

Customer Cloud Admins complete this education track by completing six modules:

  1. Code42 Foundations (or prior experience with the Code42 Endpoint)
  2. Help Desk
  3. Org Administration
  4. Legal Administration
  5. Security Analyst
  6. Customer Cloud Administration

The Customer Cloud Administration pathway has two options for enrollment

  1. Code42 Cloud Administrator Essentials
  2. Each module scheduled individually (this course)

The Code42 Cloud Administrator Essentials course contains all the sessions over a multi-day sequential class.

If you wish to register for each module individually, modules are offered on multiple days and times, and you can enroll in the best sessions that suit your schedule.

Duration

20 hours

Content

Code42 Foundations is the prerequisite for all Code42 learning paths. Each learner is provided with the basic knowledge needed to be successful in their specific role(s). This session is complimentary and recommended for all Code42 customers.

This Help Desk Specialist session is recommended for anyone with Help Desk, Org Administration, and/or Customer Cloud Administrator responsibilities. Code42 recommends that all learners attend Code42 Foundations prior to taking this Help Desk session. This instructor-led class is part of the Code42 Education Pass program.

The Org Administration session is recommended for anyone with Org Administration and/or Customer Cloud Administrator responsibilities. Code42 recommends that all learners attend the Code42 Foundations and the Code42 Help Desk Specialist sessions prior to taking the Org Admin session. This instructor-led class is part of the Code42 Education Pass program.

The Legal Administration session is recommended for anyone with Legal, Security, and/or Customer Cloud Administrator responsibilities within their Code42 deployment. Code42 recommends that all learners attend the Code42 Foundations prior to taking the Legal Admin session. This instructor-led class is part of the Code42 Education Pass program.

The Remote Workforces: Risk Detection and Investigation session is recommended for Security Practitioners or those with the Customer Cloud Administrator role within the Code42 environment. This session will cover Code42’s security tools and all available Code42 dashboards and lenses.

The Customer Cloud Administration session is recommended for anyone that has the Customer Cloud Administrator role. This is the final session of the Customer Cloud Administrator course. This instructor-led class is part of the Code42 Education Pass program.

Enroll

To view all the modules in this course click on the Register button.
Registration and an account creation on the Code42 University portal is required to complete enrollment.

The training is priced from $ 3000.00 USD per participant



Contact Us


Email: education@code42.com
Telephone: 612-315-1106