This learning path is designed for Help Desk team members supporting their Code42 enterprise deployment. This course is delivered live virtually by a Code42 instructor and includes hands on labs, it is part of the Education Pass program.
Help Desk users complete this education track by completing two modules:
For each module, enroll in the best session that suits your schedule.
This Help Desk Specialist session is recommended for anyone with Help Desk, Org Administration, and/or Customer Cloud Administrator responsibilities. Code42 recommends that all learners attend Code42 Foundations prior to taking this Help Desk session. This instructor-led class is part of the Code42 Education Pass program.