The University team is here to guide you along your path to administrator certification and increased knowledge of Code42 best practices.
Courtney is a Technical Instructor with Code42 University and has been part of the Code42 family since May, 2016. Courtney has 10 years of technical support experience across a variety of industries to back her training expertise. She not only provides technical training to our customers, but internal training for the Code42 Technical Services team.
Duane Engle has been an instructor and instructional designer in various technical roles since 1991. Duane created skills-based certification programs for Fibre Channel, InfiniBand, and NAS storage products prior to joining Code42 University. He is also one of the co-creators of the AVAIL troubleshooting methodology.
Matthew Kraft is a Senior Instructional Designer and Trainer with Code42 University, which gives him the honor of spending his days creating and delivering content on Code42's products, insider risk management, and tales from the land of 10,000 lakes.
Prior to his work on Code42's Education Experience team, Matthew was a Technical Support Engineer working with both the Small Business and Enterprise support teams at Code42. He is a graduate of the University of Minnesota where he majored in Computer Science, English, and Theatre Arts.
Meara is the lead Technical Services Trainer at Code42, with more than 10 years of experience in training and development. She is committed to delivering an exceptional customer experience for our attendees in both on-demand and instructor-led sessions.
Meara is responsible for training the Technical Services team, equipping them to support Code42 customers. She has been a part of the Code42 family since April 2013.