The University team is here to guide you along your path to administrator certification and increased knowledge of Code42 best practices.
Alex Matheson is a Senior Program Manager at Code42 with a focus on developing a robust and flexible on-demand curriculum. Alex brings more than 25 years of industry-leading technical training for both the classroom and online.
Prior to Code42, Alex worked in training development and delivery for various high-tech companies including Imation, QLogic and IBM. When not in front of or behind the camera, Alex evaluates new technologies and methods for making training more meaningful, engaging and timely.
Courtney is a Technical Instructor with Code42 University and has been part of the Code42 family since May, 2016. Courtney has 10 years of technical support experience across a variety of industries to back her training expertise. She not only provides technical training to our customers, but internal training for the Code42 Technical Services team.
Duane Engle has been an instructor and instructional designer in various technical roles since 1991. Duane created skills-based certification programs for Fibre Channel, InfiniBand, and NAS storage products prior to joining Code42 University. He is also one of the co-creators of the AVAIL troubleshooting methodology.
Matthew Kraft is a Technical Instructor with Code42 University, which gives him the honor of spending his days educating customers on data loss protection, discussing insider threat, and telling tales from the land of 10,000 lakes.
Prior to his work as a Technical Instructor, Matthew was a Technical Support Engineer working with both the Small Business and Enterprise support teams. He is a graduate of the University of Minnesota where he majored in Computer Science, English, and Theatre Arts.
Molly is a Director at Code42, with more than 20 years of experience in industry-leading technical training programs and training operations. She is committed to delivering an exceptional customer experience for our attendees in both on-demand and instructor-led sessions.
Prior to Code42 she spent several years at high tech companies including Dell where she led the North America delivery team and was responsible for Dell Education Services enterprise global operational readiness. She has been a member of the Customer Education Management Association for several years to stay current with industry trends, network, and learn from her industry peers.